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Retail Manager Introductory
30 Jun 2019 13:05
About Retail ManagerRetail manager is specially constructed and designed for the users whom are working in retail environment for example a convenience shop, fish market, clothing shop, accessory shops in general and many more!To attain further information to start up, please read our retail manager
Full Screen & Hiding Navigation Bar
30 Jun 2019 12:35
Change to Full ScreenOnce you login to your retail manager system full screen button can be found on the top right hand side corner of the screen. Find the button highlighted below then tap or click the button. To go out of full screen tap or click the button again.Hiding Navigation Bar1. Navig
Features In Dashboard
08 Jul 2019 09:21
Features In DashboardThere are very useful features embedded onto the dashboard in Retail Manager. Please read below to find more about dashboard features.Daily Total Sales (Graph & Figure)Daily total sales is displayed in both the graph and figure which allows you to overview the total amount o
Retail Manager Logout
08 Jul 2019 09:34
Retail Manager LogoutTo log out of retail manager you'll simply need to find and press the logout button which is located on the top right hand side corner of the screen.Then press YES to confirmNow you'll be returned to main login page.
Full Screen Retail Manager
08 Jul 2019 09:38
Full Screen Retail ManagerIn order to change the retail manager to full screen, followed the instruction below. Find and press the Full Screen Button, it is located on the right hand side corner of the screen.
Hiding Navigation Bar
08 Jul 2019 09:55
Hiding Navigation BarNavigation bar is found on the left side of the screen, if you need more rooms or wider display in retail manager, we have hide navigation bar function. When the function is enabled, you'll NO LONGER be able to use the navigation bar to use the navigation bar you'll need to disa
Compressing Navigation Bar
08 Jul 2019 09:52
Compressing Navigation BarWhen you enable to compress the navigation bar you'll still be able to utilise navigation bar with the small button displayed.Please followed the instruction below.1. Below Navigation Bar find and press small arrow button.2.Navigation bar is now compress into small buttons.
Cashier
Cashier Login
10 Jul 2019 11:50
Cashier LoginTo login to POS system as an cashier you'll need to use the code which was created sub ID. Follow the instruction below to go login as an cashier.1. Go to the Login page of Retail Manager.2. Find the field highlighted in the illustration below, scan your code.The code was generated
Using List In Category For Transaction
10 Jul 2019 16:25
List In CategoryFollow the instruction below to add items to transaction by selecting items inside the category.1. Find Category List and select one from either one of the boxes highlighted below.2. Once you press the Category then it'll show you list of items.3. Units for every item can be differen
Using Code For Transaction
10 Jul 2019 16:46
Using Code For TransactionTo add items to transaction, you'll simply need to scan the code created for that item. Please follow the instruction below.Scanning Item Code1. Find the field shown below and scan the code.2. Then it will automatically add item for transaction.3.a) If the item has a unit s
Search Item By Cashier
10 Jul 2019 16:55
Search ItemSearching item on POS system is very straight forward which can be found by entering keyword into the search bar. Follow the instruction below.1. Press the Search button.2. Enter a keyword in the field provided highlighted in the illustration below. 3. You'll find list of matching it
Return To Main Menu Page
13 Jul 2019 10:20
Front Menu PageFront menu page is where you'll find category list. Please see below illustration for futher information.Auto Return Set-upIn POS display, cashier is allowed to change the setting to make the POS system more productive by enabling the page to return back to front menu page each time a
Modifying Category And Item
13 Jul 2019 10:36
Modifying Category And ItemsTo modify category and List, please visit following links given belowFor Category: https://manual.dbine.net/Retail/MANAGE-CATEGORYFor List: https://manual.dbine.net/Retail/MANAGE-INVENTORY1See below illustration to locate category and items.
Saving And Recalling Draft
13 Jul 2019 11:48
Saving & Recalling DraftIn POS system you'll find drafts in Transaction List on the left bottom side of the screen. This function becomes handy when you need to switch between one or more transactions.See below to find list of drafts in Transaction List.Savin DraftFollow the instruction bel
Deleting Item Or Clearing Transaction Page
13 Jul 2019 12:03
Deleting ItemIf you want to delete one or more item off the transaction page after or while creating your list, please follow the instruction below.1. Press the item in transaction page. 2. Now you'll find modification pop up. Press the delete button to delete.3. You'll find item deleted off th
Creating Notes For Cashier
13 Jul 2019 13:17
Cashier NotesYou can utilise cashier notes to notify your staff members of any important information such as upcoming events, side promotions, conditions or etc. Please follow the instruction below to post notes for cashiers. 1. In POS system find and press Cashier Notes.2. Then write any
Discount For Transaction
15 Jul 2019 09:42
Discount For TransactionPlease follow the instruction below to give discount for transaction.1. To give discount to the final amount. Press the Discount button highlighted below.2. Select discount unit (dollar or percentage). See below3. Enter the figure in the field provided. 4. Now find the b
Modifying Quantity In Transaction
15 Jul 2019 09:54
Modifying Quantity In TransactionWhile you are adding item to the transaction list, if you'll like to change the quantity of an item please follow the instruction below. 1. In Cashier, choose and press an item to change its quantity.2. Enter correct quantity in the field highlighted below.
Reloading Transaction In Cashier
15 Jul 2019 10:27
Reloading TransactionOccasionally you'll need to reload transactions to print receipts, give refunds, send sms invoice or to mark as unpaid.Importantly! Reloading Transaction function is only available for the transactions which were proceeded during last 24 hours. Please follow the instru
Creating & Applying Membership
15 Jul 2019 11:05
Creating MembershipIn Cashier for Retail manager, creating a membership is very easy. BUT Membership MUST be created after the item is added to transaction!Please follow the instruction below to create membership for your valuable customer.1. Find & press Membership button highlighted in th
Searching & Applying Existing Membership
17 Jul 2019 09:19
Searching & Applying Existing MembershipFollow the instruction below to search and apply existing membership. NOTE: To search & apply membership, items must added to the transaction list prior to applying membership.1. Press the Membership button highlighted below. 2. It will provi
Searching & Applying Existing Membership
15 Jul 2019 11:21
Searching & Applying Existing MembershipFollow the instruction below to search and apply existing membership. NOTE: To search & apply membership, items must be pre added to the transaction. 1. Press the Membership button highlighted below. 2. It will provide you a search bar.
Viewing Roster
17 Jul 2019 09:32
Viewing RosterNOTE! In Cashier you are only allowed to view roster and can not make any amendments. To make changes or create new roster you'll have to proceed it in retail manager.To find out more about creating and amending Roster, please visit at: https://manual.dbine.net/Retail/CREATIN
Making Custom Price
17 Jul 2019 10:02
Making Custom PriceCustom Price is a On Spot feature where it is developed to help users to add an item into transaction list whenever they find out that the item is missing a price tag whilst proceeding with transaction. Please follow the instruction below to make custom price. 1. Press t
Payment Methods
17 Jul 2019 13:59
Payment MethodsThere are three different payment method for Retail Manager which are tyro card payment, manual card payment and cash payment. Please see the guide below to see the different payment methods.Tyro Card Payment1. To select payment option after all items are added to the transaction
Printing Invoice And Seding Invoice Via SMS
17 Jul 2019 13:58
Printing Invoice1. After Payment Method has been selected and progressed, it will show you the illustration below. To find more about payment method, please visit: https://manual.dbine.net/Retail/PAYMENT-METHODS &
Shortcuts In Cashier
22 Jul 2019 10:04
ShortcutsYou can have maximum three shortcuts which can be made either the amount of addition or deduction and can be enabled or disabled. See below illustration to find the location of the short cuts. Modifying Amount In Short Cut1. To make modification to the short cut you'll need to go to Re
Switching Cashier And Switch To Management
22 Jul 2019 10:36
Switching CashierSwitching Cashier is a handy tool for the cashier and the managers especially if you're in an environment that is commission based or it will help managers identify and investigate on Errors with the cashier logged in during that time. To switch Cashier, please follow
Membership
Viewing Members List And Searching A Member
03 Jul 2019 12:31
Viewing Members ListTo view members list please follow the instruction below. 1. Go to Retail manager, press Membership then press List.2. You'll find list of members, see below for more description.Searching For A MemberTo search for a member follow the instruction below.1. Find the search bar
Modifying Existing Member's Detail
03 Jul 2019 13:04
Modifying Existing Member's DetailTo modify details of the membership please follow the instruction below. Warning! In Retail manager, membership ship neither cannot be created or destroyed.Creating Membership is allowed in POS System.1. In Retail Manager, press Membership then press List.2. On
Viewing & Searching Member Activity
03 Jul 2019 13:24
Viewing & Searching Member ActivityTo view member activity, please follow the instruction below.1. In Retail Manager, press Membership then press List. Now press Activity.2. You'll see member's activity in the box highlighted below.3. To specify a member find the search bar then complete at leas
Membership Grade & Save Rate
03 Jul 2019 15:19
About Membership Grade & Save RateWhen a customer registers to become a member of the shop they'll be given a grade with save rate specified. For example there could be bronze grade with 5% point save rate on total amount spent, silver grade with 10% point save rate on total amount spent and gol
About Membership SMS
07 Jul 2019 10:28
About Membership SMSDbine provides well organised SMS functions for Retail Manager which allows user to interact and communicate with their customers via SMS. Utilising our outstanding function, you'll be able to notify the members about the promotions, upcoming events, upgraded membership and many
SMS History Description
07 Jul 2019 11:26
SMS History DescriptionIn SMS history, you'll only be able to check the SMS sent to your members. Please follow the instruction below to go to SMS History.1. Go to Membership then press SMS.2. SMS History is the default page for SMS. Please find illustration below to attain description of the page.S
Recharging SMS Credit & Printing Invoice
07 Jul 2019 12:50
Recharging SMS CreditFollow the instruction below to recharge your SMS Credit.1. Go to Membership and press SMS then press Recharge.2. Select amount to recharge then press Pay With Card.3. Enter your Email address to receive invoice and fill in your Card Details then press PAY.Printing Credit R
Item
Manage Inventory
01 Jul 2019 15:19
Manage InventoryTo manage(adding, deleting or modifying) your inventory you'll need to go to the following page in retail manager.Please follow the instruction below to load inventory page.AddingFollow the instruction below to add item(s) to the list:1. Your inventory page will look similar to the
Manage Category
01 Jul 2019 11:16
Manage CategoryCategory is made to group items from similar or same family. This can be utilised to place items into a category (In POS system & retail manger) helping users to find the item inside its category rather than having a whole bunch of list racing down the page. In retail manager
Order List Adding Item
01 Jul 2019 15:10
About Order ListRetail manager provides order list to help users organise their stock orders. This functions can be managed by manually creating a list and deleting the items that''s been ordered.Go to Item then press Order to view order list. See illustration below.Creating Order ListThere are two
Order List Deleting Item
01 Jul 2019 15:09
Deleting Item From Order ListDeleting function in Order List can be used like checklist, you'll have to manually delete items off the list due to order completion.Please follow the instruction below to find more about deleting item off Order List.Delete Individual Item1. Press the delete button on t
Finding Item In Inventory
03 Jul 2019 09:27
Find/Search Item In InventoryFollow the instruction below to find or search item in your Inventory.1. Go to Item then press Inventory.2. Now you'll be in Inventory page, please find the search bar shown below. 3. You can select/enter one or more fields in the search bar. More field complet
About Inventory
06 Jul 2019 09:48
About InventoryInventory section in retail manager takes essential part when managing and organising the products in the shop as well as the POS system display. There are several features provisioned in the inventory which will easily adapt into retail environment, see the following list of fea
About Campaign
09 Jul 2019 12:19
Please follow the instruction below to go to Campaign in Retail Manager.To go to Campaign press Campaign in navigation bar. About CampaignThe Campaign is a feature where you can preset or set promotions to each item in your inventory or you can group items to set identical promotional values wi
Indicators Used In Campaign
10 Jul 2019 10:26
Indicators Used In CampaignThere are few indicators in Campaign which helps the user differentiate each status of the item.First of all, press Campaign in navigation bar to go to campaign page.In the page you'll find these indicators below the Status column on the left side of the item(s)
Adding New Item To Campaign List
10 Jul 2019 09:53
Adding New Item To Campaign ListTo add items into Campaign List, please follow the instruction below.1. Press Campaign in the navigation bar and press +New.2. Select Category then select one or more items. Or from SHOW ALL select one or more items.(NOTE: Selecting more than one will have same p
Deleting Item From Campaign List
10 Jul 2019 10:14
Deleting Item From Campaign List1. Press Campaign in the navigation bar.2. Select one or more items in the Campaign List and press Delete button.3. Press OK to confirm.4. Now you'll find the selected items deleted from the list.
Modifying Campaign Details In Campaign List
10 Jul 2019 10:57
Modifying Campaign Details In Campaign List1. Press Campaign in the navigation bar.2. Modification button can be found on the right side of the Campaign List.3. Press the button to modify one of the campaign. The page will load a form to modify.4. Modify desired field then press Revise Campaign or i
Searching Item In Campaign List
10 Jul 2019 11:15
Searching Item In Campaign ListTo search for an item in campaign list please follow the instruction below. 1. Press Campaign in the navigation bar.2. You can go to different category to go through items. Find the buttons highlighted in the illustration.3. OR find the search bar and enter item n
Printing Labels (To Be Continued....)
24 Jul 2019 15:05
Printing LabelsNot Available Yet...To be continued....
Management
Creating Roster
03 Jul 2019 16:20
Adding Staff On RosterTo create roster follow the instruction below. 1. On Retail Manager press Settings followed by Management.2. To Add staff in to the calendar press and hold the staff member's name tag then drop on the date necessary.3. System will ask you to write Memo's, this functio
Creating Sub ID
03 Jul 2019 17:01
About Sub IDYou'll need to create Sub ID for your staff members to log into POS system and you'll also need them when making a roster because Sub ID generates name tag.Creating Sub IDFollow the instruction below to create Sub ID.1. In Retail Manager press Settings followed by Management. Then o
About Account Book
07 Jul 2019 09:59
About Account BookSome users might be unsure or not familiar about the Account Book feature in Management. Account Book acts like a private manual bank account history which allows you to track down business expenses such as transactions for buying products, withdrawal & deposit from safe and et
Creating Account In Account Book
06 Jul 2019 10:46
Creating Account In Account BookWARNING! The deletion feature of an created account is not available in account book so please choose carefully when creating an account!Moving on, please follow the instruction below to find to create an account.1. Press Settings then press Management and press
Modifying Account In Account Book
06 Jul 2019 10:56
Modifying Account In Account BookTo change the Account Name and Colour Indicator please follow the instruction below.1. Go to Settings then press Management and press Account Book.2. Press the Modify Button.3. Change the desired field then press Revise.4. You'll find changes mad
Viewing Different Account
06 Jul 2019 11:33
Viewing Different AccountTo view different account history please follow the instruction below. 1. Go to Settings then press Management and press Account Book.2. Press View Button found on the left side of the Account Name.
Recording Transaction In Account Book
06 Jul 2019 16:16
Recording Transaction In Account BookTo record transaction in Account Book follow the instruction below.1. Go to Settings then press Management and press Account Book.2. The box highlighted below will be your account book.To Deposit1. Select the date, select "+" to deposit, enter the
Modifying & Deleting Records In Account Book
06 Jul 2019 16:34
Modifying Records In Account BookRemember! With Lock Mode asserted you'll not be able to modify the record in your account book. For further information please contact our retail administrator:ModificationFollow the instruction below to modify the record.1. Go to Settings and press Managem
Searching For Record In Account Book
06 Jul 2019 16:43
Searching For Record In Account BookFollow the instruction below to search for a record in account book!1. Go to Settings and press Management then press Account Book.2. Fin the search bar shown below.3. Select the Range of date and enter the Keyword. Finally press Filter.4. You'll find the record h
Sending Group SMS
07 Jul 2019 12:20
Sending Group SMSGroup SMS becomes useful when you'll need to send SMS to members in different grade. Follow the instruction below to send group SMS.1. Go to Membership then press SMS and press Group SMS.2. Select ONE or MORE group by checking the checkbox. (Checked boxes are the groups you'll be se
Transaction
Introduction To Transaction History
03 Jul 2019 10:01
Introduction to Transaction HistoryIn Transaction History, it has several functions that is user handy: - Searching for transaction- Reprinting invoices- Viewing transaction details- Viewing and modifying payment method- Viewing Membership Detail- Sending SMS InvoiceTo go to transacti
Searching In Transaction
03 Jul 2019 10:23
Searching In Transaction HistoryFollow the instruction below to search for an transaction.1. Go to Retail Manager and press Transaction. Then press All Transaction if it's not set as a default page. 2. Find the search bar highlighted below.3. To search for an transaction at least one of the fie
Viewing Transaction Details
03 Jul 2019 10:40
Viewing Transaction DetailViewing Transaction Detail is super easy, please follow the instruction below to find out.1. Go to retail manager and press Transaction.2. To View transaction detail press the transaction number. See below.3. Following page will be loaded, see the description bel
Reprinting Invoice In Transaction & Sending Invoice Using SMS
03 Jul 2019 11:08
Reprinting Invoice In Transaction.To find out about Reprinting Invoice follow the instruction below. 1. Go to retail manager and press Transaction.2. Press the transaction number which needs a reprint of an invoice.3. Now check the invoice details in preview then press print button.4. Pres
Modifying Payment Method In Transaction
03 Jul 2019 11:18
Modifying Payment Method In TransactionPeople makes mistakes and occasionally the settlement and actual transaction is at a incorrect level. Don't worry, our retail manager provides payment method modification to keep you on track. Please follow the instruction to modify payment method.1. Go to
Settings
About Settings
08 Jul 2019 10:58
About SettingsThere are settings to be preset before the user launch their POS system but usually it is set before POS machine gets delivered to our valuable customer. But you may have circumstances to change the details of your business. In settings you'll be able to change the display on rece
Business Details & Uploading Logo
08 Jul 2019 12:32
To find about changing the bottom third of the invoice which contains timezone, date format and tax rate please visit: https://manual.dbine.net/Retail/SETTINGS-TIMEZONE-DATE-FORMAT-TAX-RATE-ON-INVOICEUploading Business DetailsWhen you set up your business details it will be printed on your Invo
Setting Timezone, Date Format, Tax Rate On Invoice
08 Jul 2019 13:01
First you'll need to go to settings, please follow the instruction below to go to retail setting.Press Settings then press Retail and it will direct you to Retail page.Timezone1. Press the box highlighted below and select correct timezone. NOTE: Time on the invoice will be printed according to the
Adding And Deleting IP Address
08 Jul 2019 14:50
About IP AddressThe main purpose of setting up IP address is to secure your POS system (Cashier Login), meaning, users MUST be using same IP address added in Retail Manager Settings otherwise the system will refuse to take any logins outside the boundary and preven
Setting Language And Text For POS System
08 Jul 2019 15:05
Language And Text Size SettingThe language and text size can be varied to your taste. Varying the settings in language & text will change the display on Cashier and 2nd monitor of POS Machine.Follow the instruction below to go to Language & Text Setting.Press Settings then press Retail follo
Invoice Layout Modification
09 Jul 2019 13:41
Invoice LayoutBased on the business details you've provided to our system, Retail Manager auto generates your invoice. It is available to print logos, business name, ABN/ACN, phone number and address. It also sets & prints time zone and date format as well.The details you've submitted can be fou
Stationery Order Function (To Be Continued....)
24 Jul 2019 15:04
Stationery Order FunctionNot Available Yet